If I am registered for emergency alerts in my city currently, do I need to re-register?
While we are doing our best to migrate your data, we would encourage you to opt-in to the regional portal as there are new options and you can register for multiple cities and zip codes. For example, you may live in Redondo Beach and work in Torrance, you can register for both notification systems from the same portal.
I currently receive notifications from NIXLE. Will I continue to receive them?
We will be migrating the NIXLE data into the new regional portal. However, your local NIXLE wire from your police department will be replaced with ALERTSB. Additionally, most of the data that is currently in NIXLE does not provide for multiple paths of contact nor does it provide any geolocation for targeted emergency alerts. This becomes increasingly important when trying to notify the community of location specific emergencies such as active shooter or hazardous materials incidents.
If I register for my city only, will I receive an alert from another city or do I need to indicate that on my opt-in subscriptions list?
By opt-ing into the regional portal, you have the option to receive non-emergency alerts for other cities other than the city you reside in. If you choose to only register for alerts within one city, you will not receive non-emergency alerts from any other agency. However, in the event of an emergency that impacts life, property, or the environment, and your location is impacted, the issuing agency has the ability to send you emergency information.
How do I opt-out or unregister for emergency alerts?
We highly discourage residents to opt-out of the system. By removing yourself from the emergency notification database, you are removing the ability to contact you in an emergency. If you wish to change your subscription preferences, you can do so by logging into the portal and de-selecting the opt-in subscription categories. If after all this, you still would like to be removed from the system, please email info@alertsouthbay.com and provide the following:
First and Last Name
Email associated with the account.
You can also do so in writing and submit to your local police department ATTN: Regional Emergency Communications Manager, Alert SouthBay.